Freedom

Refund Policy

Effective Date: [21/11/2023]

Thank you for choosing SeaWolf for your branded clothing needs. We want to ensure that your shopping experience is enjoyable, and we strive to provide high-quality products and excellent customer service. Please read our Refund Policy carefully to understand our procedures regarding refunds and returns.

1. Refund Eligibility:

   • We accept returns within 14 days of the purchase date.

   • To be eligible for a refund, the item must be unused, in the same condition as received, and in the original packaging.

2. Refund Process:

   • To initiate a return, please contact our customer service at [admin@sea-wolf.co.uk] within 14 days of receiving the product.

   • Our customer service team will provide you with instructions on how to return the item.

   • Once we receive the returned item and inspect its condition, we will process the refund.

3. Return Shipping:

   • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.

4. Refund Timeframe:

   • Refunds will be processed within [number] days of receiving the returned item.

   • The time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

5. Right to Refuse Returns:

   • SeaWolf reserves the right to refuse returns that do not meet our eligibility criteria or if the return is not authorized through our customer service.

   • We may refuse returns that show signs of wear, damage, or alteration.

6. Contact Us:

   • If you have any questions or concerns about our Refund Policy, please contact our customer service team at [admin@sea-wolf.co.uk].

By making a purchase with SeaWolf, you agree to abide by the terms outlined in this Refund Policy.

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Thank you for choosing SeaWolf!